Last Updated: January 2025
Astracollab ("we," "our," or "us") is a unified creative workflow platform that combines file storage, project management, collaboration tools, messaging (Slack-like), document/wiki workspace (Notion-like), and AI capabilities. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
By using Astracollab, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
We collect several types of information to provide and improve our service:
When you create an account, we collect your name, email address, and profile picture.
We collect information about files you upload, including file metadata such as name, size, type, upload status, and upload timestamps.
We collect information about your projects, including tasks, tickets, timelines, priorities, and project configurations.
When you use our messaging features, we collect messages, channels, direct messages, threads, reactions, mentions, message history, read receipts, and presence status.
We collect documents, pages, databases, wikis, notes, content blocks, formatting, version history, and comments on documents.
When you use AI features, we collect AI prompts, queries, AI-generated content, model interactions, conversation history, and AI preferences and settings.
We collect comments, team memberships, shared links, and collaboration activity.
We collect organization details, team structures, member roles, and workspace configurations.
If applicable, we may collect lead information and lead sources.
We collect API usage, storage usage, billing information, and feature usage analytics.
We automatically collect certain technical information, including IP addresses, browser type, device information, and cookies.
We collect login credentials and authentication tokens necessary for account security.
We use the information we collect for various purposes:
We use secure cloud storage for files and database storage for metadata. We implement appropriate technical and organizational security measures, including encryption and access controls, to protect your information against unauthorized access, alteration, disclosure, or destruction.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We use third-party services to provide and improve our service. These services may include authentication, storage, payment processing, analytics, email services, and AI model providers.
Third-party services have their own privacy policies. We take reasonable steps to ensure third-party services handle data appropriately. Data shared with third parties is limited to what's necessary for service provision.
When you use AI features, your prompts and content may be processed by AI models to generate responses and content.
AI-generated content is created based on your inputs but may not be perfect or error-free. You are responsible for reviewing and verifying all AI-generated content.
We do NOT use your files, documents, messages, or other content for training AI models. Your content remains private and is not used to improve AI models.
We have opted out of training on all third-party AI services we use (such as OpenAI API, Google Gemini, etc.). Your content sent to these services is not used for model training. We have configured our integrations to ensure your data is not used for training purposes.
AI features are provided "as is" and may produce inaccurate or inappropriate content. You assume all risks when using AI features.
Third-party AI services process your requests according to their privacy policies, but we have ensured training opt-out where available.
We may share your information in the following circumstances:
You have the following rights regarding your information:
To exercise these rights, please contact us at [PRIVACY_EMAIL]. We will respond to your request within a reasonable timeframe.
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Our service is not intended for children under the age of 13 (or 18 in some jurisdictions). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.
We comply with applicable data protection laws, including GDPR and CCPA, and implement appropriate safeguards for international data transfers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
Email: e.wambugu192@gmail.com